The Slings and Arrows of being Professional
It is, I have concluded, inevitable that making my living creating role-playing games means I am going to often see people accuse me of being stupid, lazy, short-sited, and ignorant (as specifically different from stupid) on a fairly regular basis. I believe the reason for this is twofold.
First, roleplaying games, by their nature, invite deep senses of involvement. They are designed to be extremely engaging, to suck in players and GMs and provide glimpses of alternate lives where (hopefully) those playing are more interesting and more able to affect change than they are in reality. This is obviously a place where the small percentage of really dedicated fans will have deep senses of ownership. And since any addition or alteration I create for such games (which is kinda inevitable for someone paid to make stuff for them) can’t please everyone, SOMEONE is going to think the things they don’t like are a result of being unsmart, or being uninterested in doing the hard work to produce something better, or not being able to see the consequences that “should be obvious,” or not be well-educated and informed on either technical or emotional aspects of the material I am working with.
Second, the internet means the information about what has been added or altered can be easily (though often incompletely) disseminated to a large audience quickly, and cheaply, so the total population of people who know about it can be enormous, and thus the small percentage of those people that may hate a change, and the percentage of those people who feel that is a result of some failing on my part (as opposed to personal preference), still leaves a big enough pool that the percentage of THOSE people who are assholes about expressing those opinions have no trouble finding the places where their opinion can be quickly and easily (and perhaps incompletely) transmitted to me.
I understand and accept that.
It does not, however, either justify or indemnify the people who choose to be assholes for the dickish nature of their actions.
If you say in your living room that only a total moron would make a specific change, you’re venting.
If you take the time to type that as a post in a online venue the entire point of which is to allow you to give feedback to the people who made that change, you are calling those people total morons. Backpeddling and claiming that obviously your hyperbolic language is just your opinion doesn’t change the fact you were a dick.
It makes me wonder if the consequences for trying to make games that make people happy may not, inherently and inevitably, involve more abuse than if I wrote ad copy for a cereal company for a living.
Of course, as I note, I know this, and have for a long time. Being able to accept that fact, and work to deescalate where possible, and certainly avoid fanning flames, it part of my job whether expressly called out as such or not.
As long as I am here, I am choosing to place myself in that situation, and I need to take ownership of that as well—though my acceptance is still not license to those who act rudely or inappropriately.